Privacy Policy

Last updated: 27 March 2025

This Privacy Policy explains how Kconsultingmf Ltd ("we", "our", or "us") collects, uses, and protects your personal data when you use our services through Easy Bots.

Who We Are

Kconsultingmf Ltd
Company Number: 12575834
Registered Office: 2 Hayden House, Baker Street, High Wycombe, Buckinghamshire, HP11 2RW
Email: privacy@easybots.co

What Personal Data We Collect

We may collect and process the following data:

• Name and contact details (e.g. phone number, email)
• Website URL and business details you submit
• Marketing and consent preferences
• Technical data such as IP address and browser information

How We Use Your Data

Your personal data may be used to:

• Provide you with our AI bot services
• Respond to enquiries and support requests
• Send you transactional and promotional messages
• Comply with legal obligations

Lawful Basis for Processing

We process your data based on:

• Consent you provide (opt-in forms)
• Our contractual obligations to deliver services
• Our legitimate interests in improving our services

Data Sharing & Transfers

We do not sell your data. We may share data with trusted service providers (e.g. SMS, CRM, analytics tools) only as required to operate our service.

Data Retention

We keep your data only as long as necessary to fulfil the purposes it was collected for, including satisfying legal or regulatory requirements.

Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Lodge a complaint with the ICO (UK Information Commissioner’s Office)

Security

We take appropriate technical and organisational measures to protect your data from unauthorised access or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated revision date.

Contact Us

If you have any questions about this policy or your data, please contact us at privacy@easybots.co.